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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Harper

Laura Harper

October 2, 2025

5  out of  5
rating by Laura Harper
"Elizabeth was very helpful!"
We responded:
"Lauren, thank you for the positive feedback! - Lori"
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dawn fogleman

September 26, 2025

5  out of  5
rating by dawn fogleman
"Working with all the ladies at Lori Robertson State Farm is always a great experience. Very professional and kind. Chrislyn helped me today. Chrislyn is always so sweet and helpful, such a delight. Thank you for always making each interaction easy."
We responded:
"Dawn, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
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Cheryl Askew

September 22, 2025

5  out of  5
rating by Cheryl Askew
"Happy to work with them."
We responded:
"Cheryl, thank you for the five stars! - Lori"
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Emily Gilliland

September 22, 2025

5  out of  5
rating by Emily Gilliland
"Amazing firm. Kind, understanding reps."
We responded:
"Emily, your five-star review means so much to us! - Lori"
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Christine Shaw

September 21, 2025

5  out of  5
rating by Christine Shaw
"Caring. Great value. Girl Power!"
We responded:
"Christine, we appreciate you and your business! - Lori"
Profile photo of J Dumas

J Dumas

September 19, 2025

5  out of  5
rating by J Dumas
"I Have received great service with this Agen"
We responded:
"Hello, thank you for the five stars! - Lori"
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Dwen Richards

September 19, 2025

5  out of  5
rating by Dwen Richards
"My issue was professionally and quickly resolved."
We responded:
"Dwen, thank you so much for taking the time to leave us a five-star review! - Lori"
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Danielle Rickard

September 11, 2025

5  out of  5
rating by Danielle Rickard
"Very helpful they I got what I needed fast!"
We responded:
"Danielle, thank you so much for taking the time to leave us a five-star review! - Lori"
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E B

September 8, 2025

1  out of  5
rating by E B
"Not sure how these reviews are so high. Communication is terrible!"
We responded:
"We apologize for any frustration you've experienced. We take customer concerns seriously and would love to make things right. Please give us a call so we can address your concerns. - Lori"
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Stacey T

September 6, 2025

5  out of  5
rating by Stacey T
"The ladies that work here always have a positive attitude and always willing to help . They always display patience and kindness. They exceed my expectations with every encounter."
We responded:
"Stacey, your experience with our team is exactly what we strive for! - Lori"
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Angela Matthews

September 4, 2025

5  out of  5
rating by Angela Matthews
"I’ve been with State Farm for several years now. My agent is Lori Roberts. She and her staff are wonderful to work with."
We responded:
"Angela, thank you for putting your trust in our office! - Lori"
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michelle boyles

September 2, 2025

5  out of  5
rating by michelle boyles
"Great customer service today!!"
We responded:
"Michelle, my team and I are always here to help! - Lori"
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Henry Beauregard

September 2, 2025

5  out of  5
rating by Henry Beauregard
"Very pleasant and polite people to deal with they were very helpful"
We responded:
"Henry, it was our pleasure helping with your insurance! - Lori"
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Demetrius Glover

August 29, 2025

5  out of  5
rating by Demetrius Glover
"The agents and staff is always courteous and professional when working with their customers."
We responded:
"Demetrius, thank you for your five star review! - Lori"
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Maria Caple

August 29, 2025

5  out of  5
rating by Maria Caple
"She very sweet and make her customer very satisfied"
We responded:
"Maria, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Lori"
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Amber Parker

August 19, 2025

5  out of  5
rating by Amber Parker
"She worked with me to get me the best possible price available! She was patient when the file didn’t send."
We responded:
"Amber, we appreciate you and your kind feedback! Thank you for putting your trust in our office. We are always here! - Lori"
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TROY KIMBALL

August 15, 2025

5  out of  5
rating by TROY KIMBALL
"A wonderful company all around. Handled my claim quick and easy. Always well informed and ready to tackle and issues you may have. Do not hesitate to let them handle your needs for Insurance."
We responded:
"Troy, thank you so much for sharing your positive experience with us! My team and I are always here to serve you and your insurance needs. We appreciate your support! - Lori"
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Frank Smith

August 15, 2025

5  out of  5
rating by Frank Smith
"Lori and her associates are some of the most friendly, helpful, and caring people. I highly recommend them for all your insurance needs!"
We responded:
"Frank, thank you so much for your kind words! The best compliment my team and I can get is being recommended to others. We appreciate you! - Lori"
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Sarah Hageman

August 15, 2025

5  out of  5
rating by Sarah Hageman
"A helpful office for auto insurance!"
We responded:
"Sarah, thank you so much! We will always here be here to help with any of your insurance needs! - Lori"
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Nina Cocomazzi

August 13, 2025

5  out of  5
rating by Nina Cocomazzi
"Fast and polite. Got my business done in a flash!"
We responded:
"Nina, thank you for taking the time to share this with us! Your experience is exactly what we strive for. - Lori"
Profile photo of Paula & Craig Rainwater

Paula & Craig Rainwater

August 11, 2025

5  out of  5
rating by Paula & Craig Rainwater
"They are so nice at Lori Robertson State Farm Agency! Always so helpful and special shout out to Chrislyn who works in that office."
We responded:
"Paula+Craig,we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Lori"
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Brad Fleming

August 4, 2025

5  out of  5
rating by Brad Fleming
"Great insurance company"
We responded:
"Brad, thank you for the five stars! - Lori"
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Jojo peace

July 31, 2025

5  out of  5
rating by Jojo peace
"The ladies will always go above and beyond to help someone! Truly caring individuals. 10 stars 🌟"
We responded:
"Jojo, we appreciate your five stars! - Lori"
Profile photo of Dawn Riffell

Dawn Riffell

July 31, 2025

5  out of  5
rating by Dawn Riffell
"Everyone at the agency is friendly, helpful and always has my needs in mind. They really know me. I cannot imagine going anywhere else for insurance."
We responded:
"Dawn, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lori"
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Ricky Bartlett

July 25, 2025

5  out of  5
rating by Ricky Bartlett
"Very professional (as always) answered all questions with ease, awesome personality, etc. etc. etc. THANK YOU Ms. Virginia! Ricky"
We responded:
"Ricky, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! -Lori"