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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terri Mello

April 29, 2024

5  out of  5 rating by Terri Mello
"Very helpful, always quick responses to any of my questions with a professional but cheerful attitude!"
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Neal Hilliard

April 19, 2024

5  out of  5 rating by Neal Hilliard
"Everyone there is so nice and very professional...Lori Robertson was very helpful with me and my wife's insurance needs for our auto..home owners....she is very patient and very helpful in answering all our and my wife just thank the Lord for Mrs. Robertson and her staff who as well is very professional and patient in answering all of our questions....Lori Robertson and her staff have been a blessing for us and we thank them all very much."
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Caryn Valle

April 18, 2024

5  out of  5 rating by Caryn Valle
"Very friendly and knowledgeable!"
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Denise Robertson

April 3, 2024

5  out of  5 rating by Denise Robertson
"Chrislynn helped me out today with paying my Homeowners insurance over the phone. No matter who answers the phone here, they are always cheerful and ready to help swiftly. I think it takes me maybe two minutes to pay total!"
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Cindy Field

March 15, 2024

5  out of  5 rating by Cindy Field
"Elizabeth was so helpful and kind. It was such a pleasure working with her. 5 stars!"
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March 12, 2024

5  out of  5 rating by AUDIOGGI Records
"I love this Office! I have been Lori’s customer since 2015. Changed 5 cars, a few homes and …probably 9 lives too! …If you are a female, additionally, a business owner, I say that you must have someone on your Team who would educate and watch out for you in those areas where you can’t or you don’t have the time for or you may not even know about the risk. So it’s what Lori Robertson and Her Team did for me as a person (who also was a woman and lost property) and as a business owner as well, who had ideas that were inseparable from the need to take risks. I promise you, you’d think you know it all about insurance because you think you’ve heard it all, but in actuality there is a lot you don’t know… Oh, a lot! So why wouldn’t you want to have someone help you through your financial planning? Help you protect your assets better than you can ever do it alone. Why won’t you stop by and meet Lori! Play smarter. (I also do not know another Insurance agent locally who would be as qualified.) When Lori says she supports women - she surely means it!"
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March 4, 2024

5  out of  5 rating by Orlando
"Friendly and very helpful staff"
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Marsha Powley

January 19, 2024

5  out of  5 rating by Marsha Powley
"Very helpful and solved the issue quickly"
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Karly Casanave

November 29, 2023

5  out of  5 rating by Karly Casanave
"I recently worked with Jon Lozano to get homeowner's insurance, and he made the process quick and simple. He was incredibly friendly, attentive, and professional! He was easy to get in contact with and able to answer all of my questions. Jon walked me through my policy to make sure I had a thorough understanding and was comfortable with my coverage, which was deeply appreciated as a first-time home buyer!"
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lennora wright

October 9, 2023

5  out of  5 rating by lennora wright
"Excellent Service."
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Reagen Robinson

September 20, 2023

5  out of  5 rating by Reagen Robinson
"I had a lapse in insurance (my fault) which resulted in stressful in between work visits to the tag office (long line of course). Unfortunately there were snags with Raleigh dmv and a particular form, but Lori and her team especially Jessica, worked hard to help me out and they have still been helping me get documents together for court so I’m prepared. They also let you text so that has been very helpful for me because I’m pretty busy. Look forward to continuing service here. (Statefarm has always been good to me even in statesville, NC when I was under my mother’s policy, which I did have a few accidents but they always took care of me)"
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Neka Floyd

September 12, 2023

5  out of  5 rating by Neka Floyd
"Jonathan has exceptional customer service and was professional with answering all of my questions!!"
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Teresa Ingram

August 31, 2023

5  out of  5 rating by Teresa Ingram
"Wonderful Staff @ the State Farm to Get your Insurance Through Happy Holidays"
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Glenn Hedgebeth

August 21, 2023

5  out of  5 rating by Glenn Hedgebeth
"You want an agent who cares and follows through. Even on the small stuff. I highly recommend her."
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Cassandra Turner

August 3, 2023

5  out of  5 rating by Cassandra Turner
"Everyone is always so hopeful and kind! We won’t look at any other insurance companies because we love Lori and her staff so much! Thanks for always making our lives a little bit easier!"
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Kiztal Vernon

July 26, 2023

5  out of  5 rating by Kiztal Vernon
"Best decision I made switching over to State Farm. Emilee was understanding of my needs and walked me thru every step. I understood more about my insurance when we was done than I had in the 16 years I’ve had insurance."
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Miguel Palapa

July 19, 2023

5  out of  5 rating by Miguel Palapa
"Elizabeth is great to work with, if you’ve seen the rest, call the best💪🏼"
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Donald Simms

July 10, 2023

5  out of  5 rating by Donald Simms
"State Farm's staff are friendly and knowledgeable Thanks for all your help"
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Garrett Kidd

July 1, 2023

5  out of  5 rating by Garrett Kidd
"Great group of folks. Jessica was very knowledgeable and super helpful."
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Ally Miller

June 30, 2023

5  out of  5 rating by Ally Miller
"Heather is the best and she’s very helpful and I definitely recommend her!"
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judy beaver

June 30, 2023

5  out of  5 rating by judy beaver
"Great staff and great service!!!"
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Caleb Phillips

June 30, 2023

5  out of  5 rating by Caleb Phillips
"If you want a place with great service, beautiful faces and amazing prices I recommend Lori Robertson State Farm. Upon entry everyone welcomes you with a big smile and ask you how you’re doing. Any problem you have they are eager to fix it. And questions you have they have the answers. If you’re not doing business with Lori Robertson and her office full of wonderful ladies you’re just missing out. Would recommend them to any and everyone."
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Raven Langley

June 30, 2023

5  out of  5 rating by Raven Langley
"Great staff who are all very knowledgeable and helpful with answering any questions! Highly recommend!"
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Jennifer Davis

June 30, 2023

5  out of  5 rating by Jennifer Davis
"Great agency - best agents and definitely best dressed agents that I know!!"
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Katherine Squires

June 30, 2023

5  out of  5 rating by Katherine Squires
"Great customer service and even better staff! Highly recommend! 😄"