State Farm® Insurance Agent Lori Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jim Summey
February 24, 2025
"Chrislyn was so attentive to every detail"
"Jim, thank you for your kind words! I'm glad to hear that you had a positive experience with our team, especially with Chrislyn. If you have any more questions or need assistance in the future, we’re here to help! - Lori "
Heidi Williams
February 24, 2025
"Agents were helpful, the added fees for insurance is a little frustrating but not the fault of the agents"
"Thank you so much for your kind words, Heidi! We’re thrilled to hear that you had a positive experience with our team. We will always be here for you to serve you and provide you with top notch service! - Lori "
Joe Coleman
February 21, 2025
"Very professional and pleasant to speak with!"
"Joe, thank you for the five stars! - Lori"
Leonard Canty
December 12, 2024
"Excellent service"
"Leonard, thank you for the five stars! - Lori"
glenn brooks
December 12, 2024
"Exceptional good customer service. Very knowledgeable of home auto and land. I’m very happy to be part of State Farm"
"Glenn, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Lori"
Susan Jarrell
December 10, 2024
"This State Farm office has awesome representatives! They really made my day today!"
"Susan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
Marion Hall
December 10, 2024
"It was great 👍"
"Thank you for the opportunity to serve your insurance needs, Marion! - Lori"
Harold singleton
December 7, 2024
"The team goes above and beyond to make sure my family and I are well covered & taken care of!!!!"
"Harold, It is more than a pleasure to be there for you and your family. We only want to create positive experiences that you continue to share with others. Thank you so much! - Lori"
Sirius Batman
November 29, 2024
"These people constantly go above, and beyond to fulfill customer needs. I love Lori, and her whole team."
"Thank you so much for your 5-stars! We appreciate you! -Lori"
Bonnie Little
November 29, 2024
"Crystlyn, is super AWESOME!!! She always greets you with a smile, and gose above and beyond to help you in any way she can. She gets two 👍🏽 👍🏽 up!!"
"Thank you so much, Bonnie! -Lori"
Bunhan Khin
November 29, 2024
"Awsome service, I highly recomend them for any insurance needs 😀"
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Lori"
dashanne mathis
November 29, 2024
"I had a wonderful experience with State Farm! Lori and Christina provided exceptional service, going above and beyond to make sure all my questions were answered and my needs were met. Their professionalism and friendly demeanor made the entire process seamless. Highly recommend their team for anyone looking for reliable and personable insurance assistance!"
"Hello, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Lori"
Terri Mello
November 29, 2024
"Everyone in the office is helpful and knowledgeable!!!"
"Terri, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Lori"
Katherine Maruhn
November 29, 2024
"I have had insurance through this group for a long time. Anytime I call with something, this group handles it with quickness, attention to detail, and open communication. I could not have asked them to make my new home purchase and insurance requests go any smoother. They have shown time and time again that they care and appreciate my business the same way I appreciate them. Now that's great customer service!!! Thanks ladies!!!"
"Katherine, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Lori"
Mathew Hochreiter
November 27, 2024
"Lori and her team are the absolute best!!! They are so kind respectful and responsive. They really are the best agents i have ever had the pleasure of working with!!"
"Mathew, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Lori"
Marshall The Vaping Trucker
November 26, 2024
"Awesome place to deal with for my car and life insurence. They always answer my questions when I call them."
"Marshall, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Lori"
Michelle Gariglio
November 26, 2024
"People are always so nice and friendly to me. That's why I will not leave statefarm. They actually care and will help you out if you can't pay a bill on time. VERY FRIENDLY EVERY TIME I CALL"
"Michelle, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Lori"
James Atkinson
November 21, 2024
"Elizabeth is a very good person period!!! Chrislyn is excellent also!!!"
"James, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Lori"
da kl
November 21, 2024
"We need a windshield replacement done and though the place I was interested in was not on their standard list the girl taking the information down was very quick to get a claim in and the Claims department had it over to the shop by the time I had called them to try and schedule an appointment, so it was a very good turnaround to get things set up and the replacement is scheduled for tomorrow, which is also very helpful."
"Hello, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Lori"
Ronald Hemphill
November 20, 2024
"Great service very nice folks!"
"Ronald, our team is pleased to hear your positive feedback! Thank you for sharing. - Lori"
Angela Thomas
November 20, 2024
"Friendly, knowledgeable, professional staff."
"Angela, we appreciate you and the time you have taken to share this kind feedback with us! - Lori"
Glenda Lewis
November 18, 2024
"These ladies are very helpful for anything you may need"
"Glenda, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
Sun Fun
November 17, 2024
"Do NOT go here unless you have countless hrs to spend unnecess- arily! They have constantly screwed up our bill! HOwners & car! My hubby has gone in there countless times to try & fix. Still get it wrong! I just got bill today for mo owners. Problem is we paid in full until Jan 2025! If they can't get billing right, how can they be trusted if we have to file a claim?"
"Hello, we keep detailed logs of all our calls and customers but unfortunately, we could not find any record of you or your policy. After further investigation, we determined that your current policies are with Zach Barnes. His office phone number is 336-889-2425. Please reach out to his State Farm location for further assistance. Thank you. - Lori"
R Mabe
November 12, 2024
"These ladies are the best. No matter what the circumstances may be they are always ready to help. Thank you so much."
"Hello, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Lori"
CHADD COLTRAIN
November 11, 2024
"Great service and staff!"
"Chadd, I know we will continue to give you the best experiences possible! Thank you for sharing. - Lori"