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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Glenda Lewis

November 18, 2024

5  out of  5
rating by Glenda Lewis
"These ladies are very helpful for anything you may need"
We responded:
"Glenda, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
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Sun Fun

November 17, 2024

1  out of  5
rating by Sun Fun
"Do NOT go here unless you have countless hrs to spend unnecess- arily! They have constantly screwed up our bill! HOwners & car! My hubby has gone in there countless times to try & fix. Still get it wrong! I just got bill today for mo owners. Problem is we paid in full until Jan 2025! If they can't get billing right, how can they be trusted if we have to file a claim?"
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R Mabe

November 12, 2024

5  out of  5
rating by R Mabe
"These ladies are the best. No matter what the circumstances may be they are always ready to help. Thank you so much."
We responded:
"Hello, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Lori"
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CHADD COLTRAIN

November 11, 2024

5  out of  5
rating by CHADD COLTRAIN
"Great service and staff!"
We responded:
"Chadd, I know we will continue to give you the best experiences possible! Thank you for sharing. - Lori"
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barry robertson

November 11, 2024

5  out of  5
rating by barry robertson
"I’ve been using State Farm for a few years now. Every time I’ve called in for assistance, I’ve been greeted with staff that is very professional, knowledgeable, prompt and polite with assisting me every time I have needed them. I would highly recommend them for your insurance needs!! Signed one happy customer!"
We responded:
"Thank you so much for your thoughtful review, Barry! We’re so glad to hear that your experiences with our team have been consistently positive. Providing professional, knowledgeable, and prompt service is exactly what we strive for, and it’s great to know that we’ve met those expectations. We truly appreciate your recommendation and look forward to continuing to serve you for all your insurance needs! - Lori"
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Lisa Smoot

November 11, 2024

5  out of  5
rating by Lisa Smoot
"Thoroughly enjoy doing business with Lori Robertson State Farm. They are always so personable and professional. They diligently work to meet the customers needs and concerns."
We responded:
"Thank you so much for your kind words, Lisa! We're thrilled to hear that you've enjoyed working with our office! Providing personable and professional service is our top priority, and we're glad that it has made a positive impact on your experience. We truly appreciate your trust and will continue to work hard to meet your needs and concerns. Thanks again for your feedback! - Lori"
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Tyler Hagerty

October 24, 2024

5  out of  5
rating by Tyler Hagerty
"Lori has gone above and beyond for me and my insurance needs. Not to often these days do you find people that care for others as much as Lori and her team do. Grateful for your help! Highly recommend!"
We responded:
"Tyler, Thank you for the glowing review! We’re happy to hear you had a wonderful experience! - Lori"
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Calvin

September 25, 2024

5  out of  5
rating by Calvin
"Still with this fine agency because I can't seem to find that reason to replace this agency. Consistent professionals find the way. 5. Star. If problem it will get fixed. You'll be working with a capable team. And they're durable."
We responded:
"Calvin, thank you for the five stars! - Lori"
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Ryan Hagan

August 31, 2024

5  out of  5
rating by Ryan Hagan
"Great teamwork. My claim, repair, and car rental were easy."
We responded:
"Ryan, we appreciate you and the time you have taken to share this kind feedback with us! - Lori"
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Valsmiles85

August 28, 2024

5  out of  5
rating by Valsmiles85
"Lori and the staff are absolutely wonderful and very professional! They truly take care of all my concerns and needs they're the best!!!"
We responded:
"Hello, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Lori"
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Neal Hilliard

August 26, 2024

5  out of  5
rating by Neal Hilliard
"Everyone there is so nice and very professional...Lori Robertson was very helpful with me and my wife's insurance needs for our auto..home owners....she is very patient and very helpful in answering all our questions...me and my wife just thank the Lord for Mrs. Robertson and her staff who as well is very professional and patient in answering all of our questions....Lori Robertson and her staff have been a blessing for us and we thank them all very much."
We responded:
"Neal, thank you for the five stars! - Lori"
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Tatiana Orfield

August 21, 2024

5  out of  5
rating by Tatiana Orfield
"Excellent customer service."
We responded:
"Tatiana, we have very much enjoyed working with you! Thank you for sharing! - Lori"
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Lavon Littman

July 31, 2024

5  out of  5
rating by Lavon Littman
"I've been with Lori Robertson State Farm for almost 10 years and I'm not leaving them. Their customer service is superior and only continues to get better."
We responded:
"Lavon, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lori"
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Carlos Tolbert

July 29, 2024

5  out of  5
rating by Carlos Tolbert
"Lori Robertson’s State Farm Agency is amazing. Their customer service is outstanding and they go the extra mile to help insure what is often a stressful situation goes smoothly and without worrying."
We responded:
"Carlos, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Lori"
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Todd Stern

July 25, 2024

5  out of  5
rating by Todd Stern
"I just got a policy from Lori‘s office. The agent was fantastic on the phone. She gave me all the information and was able to write the policy while I waited Thanks"
We responded:
"Todd, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Lori"
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Marion Hall

July 8, 2024

5  out of  5
rating by Marion Hall
"It was great 👍"
We responded:
"Thank you for the opportunity to serve your insurance needs, Marion! - Lori"
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Thomas Moeller

July 8, 2024

5  out of  5
rating by Thomas Moeller
"Service was fabulous and very quick. Just a phone call and I received the documents I needed. Awesome!"
We responded:
"Thomas, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Lori"
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Eric Riffel

June 27, 2024

5  out of  5
rating by Eric Riffel
"The person handling my call was very professional and friendly."
We responded:
"Eric, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Lori"
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AUDIOGGI Records

June 25, 2024

5  out of  5
rating by AUDIOGGI Records
"I love this Office! I have been Lori’s customer since 2015. Changed 5 cars, a few homes and …probably 9 lives too! …If you are a female, additionally, a business owner, I say that you must have someone on your Team who would educate and watch out for you in those areas where you can’t or you don’t have the time for or you may not even know about the risk. So it’s what Lori Robertson and Her Team did for me as a person (who also was a woman and lost property) and as a business owner as well, who had ideas that were inseparable from the need to take risks. I promise you, you’d think you know it all about insurance because you think you’ve heard it all, but in actuality there is a lot you don’t know… Oh, a lot! So why wouldn’t you want to have someone help you through your financial planning? Help you protect your assets better than you can ever do it alone. Why won’t you stop by and meet Lori! Play smarter. (I also do not know another Insurance agent locally who would be as qualified.) When Lori says she supports women - she surely means it!"
We responded:
"Hello, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! My team and I will always be here for you. - Lori"
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Eddy Vichittavong Canales

June 18, 2024

5  out of  5
rating by Eddy Vichittavong Canales
"Lori Robertson office & team was awesome, very friendly & easy going. The quote process was fast & smooth, great rates. Thanks to everyone at the office!"
We responded:
"Eddy, Thank you for the opportunity to serve your insurance needs! - Lori"
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Caryn Valle

June 11, 2024

5  out of  5
rating by Caryn Valle
"Very friendly and knowledgeable! Chrislyn has been very patient and is able to explain things in a way I can understand and feel confident!"
We responded:
"Caryn, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Lori"
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Sherry Johnson

June 4, 2024

5  out of  5
rating by Sherry Johnson
"Always politely helpful"
We responded:
"Sherry, Thank you for putting your trust in our office! - Lori"
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Dawn DeVane

May 31, 2024

5  out of  5
rating by Dawn DeVane
"My experience was great as always."
We responded:
"Dawn, we appreciate you and your business! - Lori"
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jlozano2014

May 23, 2024

5  out of  5
rating by jlozano2014
"This is such a great State Farm office. Everyone who works there are so helpful and knowledgeable. Sydney and Jonathan have helped me out so much. Highly recommend!"
We responded:
"Hello, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Lori"
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Susan Pegram

May 17, 2024

5  out of  5
rating by Susan Pegram
"Such a great Sate Farm agency! They take the time you need and offer great customer service. I’ve gone with State Farm for almost 40 years, for all of my insurance coverage!"
We responded:
"Susan, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Lori"