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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Don Burney

Don Burney

March 13, 2025

5  out of  5
rating by Don Burney
"Always great to work with !!!"
We responded:
"Don, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
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Andrea Roberts

March 12, 2025

5  out of  5
rating by Andrea Roberts
"Always a pleasure working with Lori Robertson with State Farm. The staff are always professional and helpful. I made the right choice when I chose them for my insurance needs."
We responded:
"Andrea, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Lori"
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dashanne mathis

March 11, 2025

5  out of  5
rating by dashanne mathis
"Thank you, Lori from State Farm Insurance, for your prompt and accurate service this morning. Your help is truly appreciated!"
We responded:
"Hello, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Lori"
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Jim Summey

February 24, 2025

5  out of  5
rating by Jim Summey
"Chrislyn was so attentive to every detail"
We responded:
"Jim, thank you for your kind words! I'm glad to hear that you had a positive experience with our team, especially with Chrislyn. If you have any more questions or need assistance in the future, we’re here to help! - Lori "
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Heidi Williams

February 24, 2025

5  out of  5
rating by Heidi Williams
"Agents were helpful, the added fees for insurance is a little frustrating but not the fault of the agents"
We responded:
"Thank you so much for your kind words, Heidi! We’re thrilled to hear that you had a positive experience with our team. We will always be here for you to serve you and provide you with top notch service! - Lori "
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Joe Coleman

February 21, 2025

5  out of  5
rating by Joe Coleman
"Very professional and pleasant to speak with!"
We responded:
"Joe, thank you for the five stars! - Lori"
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Leonard Canty

December 12, 2024

5  out of  5
rating by Leonard Canty
"Excellent service"
We responded:
"Leonard, thank you for the five stars! - Lori"
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glenn brooks

December 12, 2024

5  out of  5
rating by glenn brooks
"Exceptional good customer service. Very knowledgeable of home auto and land. I’m very happy to be part of State Farm"
We responded:
"Glenn, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Lori"
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Susan Jarrell

December 10, 2024

5  out of  5
rating by Susan Jarrell
"This State Farm office has awesome representatives! They really made my day today!"
We responded:
"Susan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
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Marion Hall

December 10, 2024

5  out of  5
rating by Marion Hall
"It was great 👍"
We responded:
"Thank you for the opportunity to serve your insurance needs, Marion! - Lori"
Profile photo of Harold singleton

Harold singleton

December 7, 2024

5  out of  5
rating by Harold singleton
"The team goes above and beyond to make sure my family and I are well covered & taken care of!!!!"
We responded:
"Harold, It is more than a pleasure to be there for you and your family. We only want to create positive experiences that you continue to share with others. Thank you so much! - Lori"
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Sirius Batman

November 29, 2024

5  out of  5
rating by Sirius Batman
"These people constantly go above, and beyond to fulfill customer needs. I love Lori, and her whole team."
We responded:
"Thank you so much for your 5-stars! We appreciate you! -Lori"
Profile photo of Bonnie Little

Bonnie Little

November 29, 2024

5  out of  5
rating by Bonnie Little
"Crystlyn, is super AWESOME!!! She always greets you with a smile, and gose above and beyond to help you in any way she can. She gets two 👍🏽 👍🏽 up!!"
We responded:
"Thank you so much, Bonnie! -Lori"
Profile photo of Bunhan Khin

Bunhan Khin

November 29, 2024

5  out of  5
rating by Bunhan Khin
"Awsome service, I highly recomend them for any insurance needs 😀"
We responded:
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Lori"
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Terri Mello

November 29, 2024

5  out of  5
rating by Terri Mello
"Everyone in the office is helpful and knowledgeable!!!"
We responded:
"Terri, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Lori"
Profile photo of Katherine Maruhn

Katherine Maruhn

November 29, 2024

5  out of  5
rating by Katherine Maruhn
"I have had insurance through this group for a long time. Anytime I call with something, this group handles it with quickness, attention to detail, and open communication. I could not have asked them to make my new home purchase and insurance requests go any smoother. They have shown time and time again that they care and appreciate my business the same way I appreciate them. Now that's great customer service!!! Thanks ladies!!!"
We responded:
"Katherine, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Lori"
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Mathew Hochreiter

November 27, 2024

5  out of  5
rating by Mathew Hochreiter
"Lori and her team are the absolute best!!! They are so kind respectful and responsive. They really are the best agents i have ever had the pleasure of working with!!"
We responded:
"Mathew, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Lori"
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Marshall The Vaping Trucker

November 26, 2024

5  out of  5
rating by Marshall The Vaping Trucker
"Awesome place to deal with for my car and life insurence. They always answer my questions when I call them."
We responded:
"Marshall, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Lori"
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Michelle Gariglio

November 26, 2024

5  out of  5
rating by Michelle Gariglio
"People are always so nice and friendly to me. That's why I will not leave statefarm. They actually care and will help you out if you can't pay a bill on time. VERY FRIENDLY EVERY TIME I CALL"
We responded:
"Michelle, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Lori"
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James Atkinson

November 21, 2024

5  out of  5
rating by James Atkinson
"Elizabeth is a very good person period!!! Chrislyn is excellent also!!!"
We responded:
"James, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Lori"
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da kl

November 21, 2024

5  out of  5
rating by da kl
"We need a windshield replacement done and though the place I was interested in was not on their standard list the girl taking the information down was very quick to get a claim in and the Claims department had it over to the shop by the time I had called them to try and schedule an appointment, so it was a very good turnaround to get things set up and the replacement is scheduled for tomorrow, which is also very helpful."
We responded:
"Hello, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Lori"
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Ronald Hemphill

November 20, 2024

5  out of  5
rating by Ronald Hemphill
"Great service very nice folks!"
We responded:
"Ronald, our team is pleased to hear your positive feedback! Thank you for sharing. - Lori"
Profile photo of Angela Thomas

Angela Thomas

November 20, 2024

5  out of  5
rating by Angela Thomas
"Friendly, knowledgeable, professional staff."
We responded:
"Angela, we appreciate you and the time you have taken to share this kind feedback with us! - Lori"
Profile photo of Glenda Lewis

Glenda Lewis

November 18, 2024

5  out of  5
rating by Glenda Lewis
"These ladies are very helpful for anything you may need"
We responded:
"Glenda, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
Profile photo of Sun Fun

Sun Fun

November 17, 2024

1  out of  5
rating by Sun Fun
"Do NOT go here unless you have countless hrs to spend unnecess- arily! They have constantly screwed up our bill! HOwners & car! My hubby has gone in there countless times to try & fix. Still get it wrong! I just got bill today for mo owners. Problem is we paid in full until Jan 2025! If they can't get billing right, how can they be trusted if we have to file a claim?"
We responded:
"Hello, we keep detailed logs of all our calls and customers but unfortunately, we could not find any record of you or your policy. After further investigation, we determined that your current policies are with Zach Barnes. His office phone number is 336-889-2425. Please reach out to his State Farm location for further assistance. Thank you. - Lori"