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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leonard Canty

Leonard Canty

May 14, 2025

5  out of  5
rating by Leonard Canty
"Excellent service"
We responded:
"Leonard, thank you for the five stars! - Lori"
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jcthaboi i

May 13, 2025

5  out of  5
rating by jcthaboi i
"Great customer service via the phone, something I enjoy still using !"
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Eric Riffel

May 13, 2025

5  out of  5
rating by Eric Riffel
"The person handling my call was very professional and friendly."
We responded:
"Eric, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Lori"
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Patricia Carter

May 12, 2025

5  out of  5
rating by Patricia Carter
"I personally think Lori Roberts is the best insurance company in the state of North Carolina. She’s in High Point, North Carolina and not only is she a wonderful insurance company . Her staff are wonderful good people ,honest people that has helped me so much food all the years I’ve been with them. They not only help you with insurance, they are very personable and will help Any information you may need. They have also helped me when I needed to buy property outside of the state. They referred me to wonderful people who have helped guide me through my first home perfect purse.. They are the best"
We responded:
"Patricia, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Lori"
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Robert Williamson

May 9, 2025

5  out of  5
rating by Robert Williamson
"Follow-up question about actions I needed to take after resolution of my storm damage claim. Answer was quick and politely delivered."
We responded:
"Robert, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Lori"
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Lachish Reddicks

April 30, 2025

5  out of  5
rating by Lachish Reddicks
"I spoke with an agent named Micah at this State Farm location. His customer service was exceptional—he was helpful, supportive, and went above and beyond to ensure I secured the policy I needed before my deadline."
We responded:
"Thank you for the wonderful review, Lachish! We're thrilled to hear that Micah provided exceptional service and went above and beyond to help you with your insurance needs. We truly appreciate your feedback and are always here to assist you! - Lori"
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Marion Hall

April 25, 2025

5  out of  5
rating by Marion Hall
"It was great 👍"
We responded:
"Thank you for the opportunity to serve your insurance needs, Marion! - Lori"
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Terra Overman

April 25, 2025

5  out of  5
rating by Terra Overman
"Brettlyn was very helpful as usual. The rest of the staff is also always very friendly and responsive as well."
We responded:
"Terra, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
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Beau Buck

April 25, 2025

5  out of  5
rating by Beau Buck
"Helpful and polite. Excellent customer service."
We responded:
"Beau, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Lori"
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Maggie Coleman

April 24, 2025

5  out of  5
rating by Maggie Coleman
"Was very polite and helpful made sure I had everything I needed.."
We responded:
"Maggie, we appreciate the five stars! - Lori"
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Carlos Gonzalez

April 22, 2025

5  out of  5
rating by Carlos Gonzalez
"very good experience, always willing to help"
We responded:
"Carlos, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Lori "
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Valsmiles85

April 8, 2025

5  out of  5
rating by Valsmiles85
"Lori and the staff are absolutely wonderful and very professional! They truly take care of all my concerns and needs they're the best!!!"
We responded:
"Hello, this made my day! Thank you for sharing. We are always here to help and offer any assistance you may need. - Lori"
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April Starbuck

April 8, 2025

5  out of  5
rating by April Starbuck
"Quick responses; super easy to get life insurance. Everyone is helpful."
We responded:
"Thank you for the 5-star rating, April! We're thrilled to hear you had a great experience! - Lori"
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Don Burney

March 13, 2025

5  out of  5
rating by Don Burney
"Always great to work with !!!"
We responded:
"Don, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
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Andrea Roberts

March 12, 2025

5  out of  5
rating by Andrea Roberts
"Always a pleasure working with Lori Robertson with State Farm. The staff are always professional and helpful. I made the right choice when I chose them for my insurance needs."
We responded:
"Andrea, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Lori"
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dashanne mathis

March 11, 2025

5  out of  5
rating by dashanne mathis
"Thank you, Lori from State Farm Insurance, for your prompt and accurate service this morning. Your help is truly appreciated!"
We responded:
"Hello, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Lori"
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Jim Summey

February 24, 2025

5  out of  5
rating by Jim Summey
"Chrislyn was so attentive to every detail"
We responded:
"Jim, thank you for your kind words! I'm glad to hear that you had a positive experience with our team, especially with Chrislyn. If you have any more questions or need assistance in the future, we’re here to help! - Lori "
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Heidi Williams

February 24, 2025

5  out of  5
rating by Heidi Williams
"Agents were helpful, the added fees for insurance is a little frustrating but not the fault of the agents"
We responded:
"Thank you so much for your kind words, Heidi! We’re thrilled to hear that you had a positive experience with our team. We will always be here for you to serve you and provide you with top notch service! - Lori "
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Joe Coleman

February 21, 2025

5  out of  5
rating by Joe Coleman
"Very professional and pleasant to speak with!"
We responded:
"Joe, thank you for the five stars! - Lori"
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glenn brooks

December 12, 2024

5  out of  5
rating by glenn brooks
"Exceptional good customer service. Very knowledgeable of home auto and land. I’m very happy to be part of State Farm"
We responded:
"Glenn, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Lori"
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Susan Jarrell

December 10, 2024

5  out of  5
rating by Susan Jarrell
"This State Farm office has awesome representatives! They really made my day today!"
We responded:
"Susan, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
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Harold singleton

December 7, 2024

5  out of  5
rating by Harold singleton
"The team goes above and beyond to make sure my family and I are well covered & taken care of!!!!"
We responded:
"Harold, It is more than a pleasure to be there for you and your family. We only want to create positive experiences that you continue to share with others. Thank you so much! - Lori"
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Sirius Batman

November 29, 2024

5  out of  5
rating by Sirius Batman
"These people constantly go above, and beyond to fulfill customer needs. I love Lori, and her whole team."
We responded:
"Thank you so much for your 5-stars! We appreciate you! -Lori"
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Bonnie Little

November 29, 2024

5  out of  5
rating by Bonnie Little
"Crystlyn, is super AWESOME!!! She always greets you with a smile, and gose above and beyond to help you in any way she can. She gets two 👍🏽 👍🏽 up!!"
We responded:
"Thank you so much, Bonnie! -Lori"
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Bunhan Khin

November 29, 2024

5  out of  5
rating by Bunhan Khin
"Awsome service, I highly recomend them for any insurance needs 😀"
We responded:
"Hello, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Lori"