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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jake Hagler

Jake Hagler

November 28, 2025

5  out of  5
rating by Jake Hagler
"I really have enjoyed my experience with State Farm. The State Farm team and Elizabeth has been there for me whenever I have needed them to be."
We responded:
"Jake, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their needs. Thank you. - Lori"
Profile photo of Cathy

Cathy

November 28, 2025

5  out of  5
rating by Cathy
"Great customer service and very easy to work with. Chrislyn is the best!"
We responded:
"Cathy, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - Lori"
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Elizabeth Smoot

November 28, 2025

5  out of  5
rating by Elizabeth Smoot
"Love working with this office!"
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Tatiana Orfield

November 28, 2025

5  out of  5
rating by Tatiana Orfield
"Excellent customer service received from Chrislyn regarding questions about my life insurance policy. She was very nice and explained everything in a way i can understand!"
We responded:
"Tatiana, we have very much enjoyed working with you! Thank you for sharing! - Lori"
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Rodney Wardlaw

November 25, 2025

5  out of  5
rating by Rodney Wardlaw
"Always very informative with good rates"
We responded:
"Rodney, thank you for the five stars! - Lori"
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jcthaboi i

November 14, 2025

5  out of  5
rating by jcthaboi i
"Great customer service via the phone, something I enjoy still using ! Always quick and easy to work with"
We responded:
"Hello, I know we will continue to give you the best experiences possible! Thank you for sharing. - Lori"
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Josh O.

November 13, 2025

5  out of  5
rating by Josh O.
"I’ve been a client of Lori Robertson for over a decade, she and the staff have always been amazing to work with. They’re kind, helpful and have always taken great care of my needs in an efficient and professional manner."
We responded:
"Josh, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lori"
Profile photo of lennora wright

lennora wright

November 13, 2025

5  out of  5
rating by lennora wright
"Excellent Service."
We responded:
"Lennora, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day. - Lori"
Profile photo of R Bolick

R Bolick

November 10, 2025

5  out of  5
rating by R Bolick
"The ladies are always there to help or answer questions, are always pleasant and Brighten the day Great people"
We responded:
"R, We are always more than happy to help! - Lori"
Profile photo of Bryan Horton

Bryan Horton

November 3, 2025

5  out of  5
rating by Bryan Horton
"I've been with State Farm for years ,always great service. Customer service is always on point, thanks Lori and crew You will have my business for years to come."
We responded:
"Bryan, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Lori"
Profile photo of LILLIAN BIJOU

LILLIAN BIJOU

October 27, 2025

5  out of  5
rating by LILLIAN BIJOU
"Excellent , courteous, efficient , knowledgeable, friendly experience with State Farm agent Christlyn . Good explanation of services / Answered all questions well, kind friendly demeanor. A pleasure doing business with her and State Farm insurance Lori Robertson High Point NC"
We responded:
"Thank you so much for sharing your experience! We truly appreciate your trust and kind words, and we’re so happy you enjoyed working with our State Farm team! - Lori"
Profile photo of Tommy Brown

Tommy Brown

October 21, 2025

5  out of  5
rating by Tommy Brown
"Great friendly service."
We responded:
"Tommy, your five-star review means so much to us! - Lori"
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Laura Harper

October 2, 2025

5  out of  5
rating by Laura Harper
"Elizabeth was very helpful!"
We responded:
"Lauren, thank you for the positive feedback! - Lori"
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dawn fogleman

September 26, 2025

5  out of  5
rating by dawn fogleman
"Working with all the ladies at Lori Robertson State Farm is always a great experience. Very professional and kind. Chrislyn helped me today. Chrislyn is always so sweet and helpful, such a delight. Thank you for always making each interaction easy."
We responded:
"Dawn, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Lori"
Profile photo of Cheryl Askew

Cheryl Askew

September 22, 2025

5  out of  5
rating by Cheryl Askew
"Happy to work with them."
We responded:
"Cheryl, thank you for the five stars! - Lori"
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Emily Gilliland

September 22, 2025

5  out of  5
rating by Emily Gilliland
"Amazing firm. Kind, understanding reps."
We responded:
"Emily, your five-star review means so much to us! - Lori"
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Christine Shaw

September 21, 2025

5  out of  5
rating by Christine Shaw
"Caring. Great value. Girl Power!"
We responded:
"Christine, we appreciate you and your business! - Lori"
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J Dumas

September 19, 2025

5  out of  5
rating by J Dumas
"I Have received great service with this Agen"
We responded:
"Hello, thank you for the five stars! - Lori"
Profile photo of Dwen Richards

Dwen Richards

September 19, 2025

5  out of  5
rating by Dwen Richards
"My issue was professionally and quickly resolved."
We responded:
"Dwen, thank you so much for taking the time to leave us a five-star review! - Lori"
Profile photo of Danielle Rickard

Danielle Rickard

September 11, 2025

5  out of  5
rating by Danielle Rickard
"Very helpful they I got what I needed fast!"
We responded:
"Danielle, thank you so much for taking the time to leave us a five-star review! - Lori"
Profile photo of E B

E B

September 8, 2025

1  out of  5
rating by E B
"Not sure how these reviews are so high. Communication is terrible!"
We responded:
"We apologize for any frustration you've experienced. We take customer concerns seriously and would love to make things right. Please give us a call so we can address your concerns. - Lori"
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Stacey T

September 6, 2025

5  out of  5
rating by Stacey T
"The ladies that work here always have a positive attitude and always willing to help . They always display patience and kindness. They exceed my expectations with every encounter."
We responded:
"Stacey, your experience with our team is exactly what we strive for! - Lori"
Profile photo of Angela Matthews

Angela Matthews

September 4, 2025

5  out of  5
rating by Angela Matthews
"I’ve been with State Farm for several years now. My agent is Lori Roberts. She and her staff are wonderful to work with."
We responded:
"Angela, thank you for putting your trust in our office! - Lori"
Profile photo of michelle boyles

michelle boyles

September 2, 2025

5  out of  5
rating by michelle boyles
"Great customer service today!!"
We responded:
"Michelle, my team and I are always here to help! - Lori"
Profile photo of Henry Beauregard

Henry Beauregard

September 2, 2025

5  out of  5
rating by Henry Beauregard
"Very pleasant and polite people to deal with they were very helpful"
We responded:
"Henry, it was our pleasure helping with your insurance! - Lori"