State Farm® Insurance Agent Lori Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Annie Reid
March 31, 2026
"No matter when I call, I am always greeted with a pleasant voice on the other end of the line. If there is a question that cannot be answered on the spot, someone returned my call after finding the answer almost immediately."
"Annie, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! - Lori"
Josh Proctor
March 27, 2026
"Great customer service! Alexa is great at explaining options and helping you get what you need! Everything insurance and financial services related!"
"Josh, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Lori"
Lauvina Reynolds
March 25, 2026
"This office is always readily available to assist with anything I need."
"Lauvina, we appreciate the five stars! - Lori"
Jamesetter Credell
March 24, 2026
"They have efficient and professional office staff, that assist me with concerns timely."
"Jamesetter, we appreciate the 5-star review! It means a lot to us—thank you for choosing our team! - Lori"
Linwood Singleton
March 17, 2026
"Very Very Good people to assist me with my every need"
"Linwood, thank you for the five stars! - Lori"
Tahara Boston
March 11, 2026
"Michell was very helpful and took care of all my needs in one call."
"Thank you so much for sharing your experience with Michell! I'm so happy to hear she was able to take care of all your insurance needs. We appreciate your business and your feedback, Tahara! -Lori"
Mary J Norwood
March 10, 2026
"Extremely helpful and very polite. They treat you with courtesy, and are knowledgeable on every insurance related topic. A pleasure to conduct business with these professionals."
"Mary, it’s wonderful to hear that your experience was a pleasure, and we’re always here to assist with any insurance needs! - Lori"
Leroy Gardner
March 6, 2026
"You girls are the best wish more people are like you in the future because that would make this world a better place. Keep up the good work!!!"
"Leroy, thank you for the five stars! - Lori"
Johnny Short
March 6, 2026
"Just a wonderful staff.. always treated me with a warmth response an laughter..."
"Johnny, our team will always be here to support your insurance needs! Thanks for sharing! - Lori"
Elizabeth Chavez
March 3, 2026
"Always extremely helpful"
"Elizabeth, your feedback brightened our day! - Lori"
Virginia Gidderon
March 2, 2026
"State Farm has been very helpful to me in the past couple years. Amazing customer service skills, very friendly and make time for you and your needs. I personally want to thank State Farm for all they do for me. I especially want to give a heart warming thank you to Lori for always being there to assist me when I'm in need of anything at State Farm. Thank you! Virginia G"
"Virgina, thank you for taking the time to share your experience with us! - Lori"
Guillermo
February 18, 2026
"I love this little office on north main st in high point. It's tucked away in the back, but when you walk in the office is so clean and inviting. Virginia was extremely helpful and the rates are already lower than the company I was leaving... I hope to be with state farm for a long time"
"Guillermo, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Lori"
Henry Grice
February 13, 2026
"Awesome service"
"Henry, thank you for the five star review! - Lori"
Glenda Lewis
February 9, 2026
"These ladies are very helpful for anything you may need"
"Glenda, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Lori"
April Neal
February 6, 2026
"I have been given a 10 ⭐⭐⭐⭐⭐ service today ☺️ Thank you all for the EXCELLENT SERVICE you provide."
"April, thank you so much for taking the time to leave us a five-star review! - Lori"
Deonte Manning
January 19, 2026
"Did an outstanding job"
"Deonte, we're so grateful for your 5-star review! - Lori"
Mercedes
January 14, 2026
"Very demure very professional thank you"
"Mercedes, thank you for the five-star review! We appreciate your support! - Lori"
Lavon Littman
January 13, 2026
"There needs to be a 10 star rating. Lori Robertson entire team is spectacular. If you're looking for new coverage or you're not feeling appreciated by your current agent and you're in the High Point area, please stop in, ask for Lori and tell them I sent you. You will not be disappointed."
"Lavon, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lori"
david waters
January 9, 2026
"Everyone very professional. Excellent job knowledge."
"David, your kind words made my day! - Lori"
Cathy Perry
January 7, 2026
"Staff is always warm and friendly"
"Cathy, we're so grateful for your 5-star review! - Lori"
Stephanie Lowe
December 31, 2025
"Very lovely staff!! They don’t just talk to you they listen to you and help in any way they can. Communication is a big factor."
"Stephanie, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Lori"
Betty Smith
December 31, 2025
"Virginia and the rest of Lori’s staff are outstanding. They were professional, kind, and efficient throughout the entire process. They took the time to help me find the right coverage for my needs, and I couldn’t be more satisfied. I highly recommend them."
"Betty, your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lori "
Debra Richie
December 31, 2025
"Elizabeth has been so helpful and responsive. I think I have finally found an insurance resource that will take care of my needs. Lori Robertson has established a business that actually answers the phone and everyone there is professional and thoughtful. This is a rarity in today’s world."
"Debra, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - Lori"
April Steed
December 29, 2025
"Staff is very knowledgeable about services offered. Saved some money by adding to my already low premium!! SWITCH AND SAVE!!"
"April, thank you for giving us the opportunity to serve your insurance needs! My team and I will always be here for you! - Lori"
Bonnie Little
December 17, 2025
"Crystlyn, is super AWESOME!!! She always greets you with a smile, and gose above and beyond to help you in any way she can. She gets two 👍🏽 👍🏽 up!!"
"Thank you so much, Bonnie! -Lori"